Yes! You can cancel anytime & we offer a full 30-day money-back guarantee for the cost of your subscription if you are not satisfied with our services. Although, we know you're gonna love us!
The monthly subscription covers your access to the platform and allows for you to have unlimited users within it. The only other fee that may be charged is for usage of SMS, Email and use of AI services. However, these charges are minimal. For some of you who like specifics, you can call your clients at $0.028/minute and receive calls at $0.017/minute. Emails can be sent at the rate of $0.0017/email. You see, literally less than pennies! So, for $10 you can send 5,880 emails in a month. Enough!
Plus we also provide you with complimentary credits every month to get your started depending on which plan you are on!(Check next FAQ!)
As part of your subscription plan, we offer free credits every month to support your business with SMS, Email and use of AI services. Every Month, We credit your account with $10 for RISE subscription, $25 for THRIVE, and $50 for CONQUER accounts. Yes, every month! This is just to say thank you for your trust in us and our committment to your business's success!
YES! We provide you with help docs available in our heslpdesk articles, video how to tutorials, step-by-step guides, interactive user guides, and even Live Chat tech support. Yes, a HUMAN will be chatting with you if our widget cannot answer your queries. If that's not enough, we also offer on-demand Zoom support. You will have all the help you need to be fully successful!
We want to make sure you are set up for success, so help you get set up and train you on how to use Trustulo on a day to day basis. You'll be greeted with a hour long training session and technical set up call. You'll experience a white-glove onboarding experience to get you ready to grow your business. We are proud of our customer support and we mean it!
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